A Happy Reunion

During our recent trip to Walt Disney World, we enjoyed the opportunity to have breakfast at ‘Ohana at Disney’s Polynesian Resort.  After a wonderful meal, we went back to our resort to cool off at which time our son Billy realized that his most prized possession, his Build-A-Bear that he calls “Phillies Bear” did not make the trip back from the Polynesian.  He was very upset, as Phillies Bear goes EVERYWHERE with Billy.  I called over to the Polynesian lost and found and was told that nothing had been turned in.

I then took Billy back to the Polynesian to search for Phillies Bear; we came up empty at ‘Ohana and nobody that was working up there knew anything about the missing bear.  I then went to the Front Desk and spoke with Becky and Betty Jo (pictured above) who asked us to wait while they checked in the back.  Billy was beginning to lose hope and really looked dejected.  Several anxious moments later, they emerged with Phillies Bear behind their backs and a twinkle in their eyes.  Billy was overjoyed to have been reunited with his pal and the front desk staff really played up the moment, clapping and appearing genuinely excited for Billy.

It was difficult to determine who was more excited for Billy to get the bear back, Billy, Becky, or Betty Jo.  On the last day of our trip, we went back to the Polynesian so Billy could drop off a thank you note for the front desk staff who made the moment so special for him.  Becky and Betty Jo couldn’t believe that we took the time to go back and thank them and really appeared moved that we had done so.  This is makes makes the Disney difference and why we continue to go back time after time.

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